Have a question?
Here are the answers to some of the most common questions we get asked. Please take a look to see if your question is here.
Who is Residoo?
Residoo is a community-based solution to provide a residential delivery service by people who live in your area! Residooers will reduce congestion, carbon emissions and create a bespoke, and familiar delivery service to your door at times when you are home!
How do I become part of Residoo?
It’s simple, access the application from the website, meet some required criteria and then you can become part of the family.
What do I need to become a Residooer?
It’s simple, you need access to a smart phone, a residence where you are shown on the electoral register, an appetite to make your local community cleaner and willing to work up to two hours each day.
Will I be subject to background checks?
Yes, it is important that all Residooers meet relevant security checks. These will be a simple DBS and Electoral Role check.
How many hours would I be expected to work in a day?
That’s the beauty, only 2 hours a day on average.
What would be the normal distance to deliver?
Generally, up to 1- or 2-mile radius from your home.
Would I be employed?
No, all Residooers are agents, meaning it is specifically designed for those individuals who can commit a couple of hours each evening and looking to be part of a delivery group supporting their local community.
How many days can I commit to?
That’s the beauty of Residoo, you advise us what days you want to work and we will build a local network of Residooers who can work together to create a dynamic family.
Are there any age restrictions on becoming a Residooer?
If you are on the Electoral Role, with permission of the owner of the residence to use the address, then you are good to go (subject to a successful application). Residoo is an equal opportunity organisation; remember we put the community first.
How many parcels would I have to deliver?
The intention is to restrict this to a maximum of 15 parcels a day, and these would be of a small size and not weighing more than 2 kilos per parcel.
How do I receive the parcels for onward delivery?
Each morning Residoo customers (the courier companies) will deliver parcels requiring delivery that evening. You will know exactly what is coming each day as we send this to you via the free App!
Can I deliver these parcels anytime?
No, Residoo is a bespoke and defined service, and all parcels would be delivered on the day of receipt between the hours of 6 & 8pm in the evening.
Will I receive training?
Yes, the app, which will need to be downloaded onto your phone, is simple to use, however as a Residooer you will receive guidance and training. We have purposely made the process simple. Remember you will be part of a much bigger Residoo family and we encourage talking to your fellow Residooers.
Will there be further opportunities once I am a Residooer?
Yes, as the community develops you can be rewarded for introductions to other potential Residooers and even become a Super Residooer where you would look after several fellow Residooers in a defined area.
How would I get paid?
You will get paid one month in arrears for all the parcels you have delivered. We will be able to monitor your activity (and so can you) so again keeping it nice and simple.
Can I involve my family at home?
Yes, as long as each individual meets the required acceptance level, then why not make it a family affair!
Will there be other services Residoo will offer?
For now Residoo will focus on community deliveries, as the network develops then other services will be offered.
How big is Residoo?
Residoo will become a global network, meaning you will have a Residoo family worldwide.
You mention that Residoo is community focused what does that mean?
Residoo is completely a community focused company. For example, for every delivery made we will donate to local projects within your area. These projects are chosen by the local Residooers.